frequently asked questions

Our current shipping turnaround is 1-2 business days for us to get your order safely packed and on its way. Packages are usually delivered within 2-10 days!

Yes, you. have the option for curbside pickup, while we are open. 

For any questions regarding webshop orders, please contact bayberryfairport@gmail.com. We're happy to help as best we can!

Online orders may be returned or exchanged up to 14 days after date of delivery for bayberry credit only. Items must remain in original packaging with no signs of wear in order to be considered for exchange. 

Please contact bayberryfairport@gmail.com with a photo of the item within 10 days of date of delivery to begin the exchange process. 

We cannot accept returns without prior approval via email from bayberryfairport@gmail.com.